The product works very efficiently in detecting website's violations within our set parameters. It has proved its worth time after time during my tenure with this software. I have not faced any issue while using it so far as per my knowledge! Also there are no negative comments or reviews regarding their service from anywhere which makes me feel confident that they can be trusted completely. Good Product at good price range without compromising quality services provided. Nothing much but if you're looking out an excellent solution then go ahead otherwise don't waste your money. We were facing some issues when we had used other similar products previously thus making us doubt about them too. But once we started working on maptrap all problems got solved really well because now nothing else matters anymore than solving client complaints related to websites' violation detection.