I liked how they were able to teach me some of my weaker communication techniques through this course that helped make it easier for myself when dealing with customers or coworkers alike at work! It was also helpful because I learned about what made other companies so successful and where we could try improving our own methods as well. Nothing really bad either; just good stuff overall. This is something you should definitely take advantage off if you have time available. They are very easy to go along with which makes taking them much more enjoyable than any kind of class would be otherwise.