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Slovenia, Ljubljana
1 Level
717 Review
37 Karma

Review on HLJgift by Aries Reed

Revainrating 1 out of 5

The HLJgift Online Store: Your Worst Shopping Experience Ever

As someone who has extensive experience shopping online, I had great hopes for HLJgift. My shopping experience with their online store was a complete and utter misery. To begin, the website was a complex maze that was difficult to navigate. I had a hard time finding what I was looking for because the website was poorly organized and the categories were unclear. Additionally, the product descriptions were so lacking that I felt as though I was participating in a game of guessing. Shipping was similarly fraught with peril. My order did not arrive for what seemed like an eternity, and when it did, some of the products were so badly damaged that they could not be used. It seemed as if the gods of shipping had pounded on my package with a hammer right before sending it on its way. The service to customers was not any better. They were about as helpful as a chocolate teapot when I reached out to them for assistance. I was disappointed. They did not respond to my questions or offer any assistance, which gave me the impression that I was yelling at a wall. In conclusion, I will say that the HLJgift internet store is not one that I would ever suggest to my worst enemy. The website is in disarray, the shipping process is chaotic, and there is no customer support to speak of. Instead than giving yourself a headache, go shopping somewhere else.

Pros
  • Service with a smile and a sense of professionalism.
Cons
  • There are problems with the quality of certain things.