We were so impressed with this fan that we bought a second one so my husband and I could have one in our home office. We had the first one for more than 5 years and the second one was bought after the SIP orders started. The remote control stopped working after about 2 years. They changed the batteries but the remote just didn't work. The good news is that the remote control that came with the new fan also works with the old one. Aside from the remote control, both our old and new fans work great! I'm not sure if people complain about not being able to clean it. Dog most of the time while we had the first fan and now have a dog. No fan clogging/fouling issues. They don't advertise that it cools the air, but I swear it still does. My husband and others who felt the same way also agree. The air from the fan is noticeably cooler. It's not "cold" air conditioning, but the air feels a little cooler than a regular fan. just the right amount of air movement so the room isn't stuffy but the air isn't harsh/irritating.
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