I love that it is so easy to use! The software makes everything from scheduling appointments with families through paying bills super simple!! There are some features within this program which could be improved upon (like being able to schedule more than one appointment at once). Overall though we have been very happy using Crafts as our day care management system since starting in 2016. We can easily see all of my staff's schedules/appointments right next each other without having multiple tabs open or needing extra screens up when they don't need them anymore. It has helped us keep track of who works where every week making sure things run smoothly throughout out office hours everyday. !