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Israel, Jerusalem
1 Level
738 Review
59 Karma

Review on Refrigiwear by Telly Roden

Revainrating 1 out of 5

The Cold Wear Industry: A Graveyard for Quality and Service to Customers

Shop at Refrigiwear if you want to buy clothes that personify the feeling of being let down. You'll question why you bothered with this business in the first place after dealing with their subpar product selection and nonexistent customer service. To begin, let's talk about the goods themselves. Although Refrigiwear markets itself as a specialty retailer, its products consistently fall short of expectations. They have a small, overpriced, and dubious assortment of goods of dubious quality. Don't get me started on their "work and safety" section, which appears to be made up exclusively of ill-fitting, poorly made gear that wouldn't even shield you from a stiff breeze, let alone a real hazard. But it's not just the goods; the treatment is poor as well. It's like looking for a needle in a haystack, except the haystack is filled with unhelpful auto-responses and ignored letters from Refrigiwear. And even if you do reach a live person, your chances of them helping you out with your issue are slim to none. They seem programmed to answer every query with a noncommittal platitude in an effort to waste time and avoid doing anything productive. To sum up, Refrigiwear is a shop that clearly enjoys seeing its clients disappointed. Give them a shot if you're interested in low-quality goods and nonexistent support. But if you care about your time, money, and health, you should stay far away from this disgrace of a business.

Pros
  • Equipment designed to keep you warm that also looks great.
Cons
  • There are some products that can be quite costly.