Review on Space-Saving Wall Mounted Bike Storage Rack - Ideal for Home or Garage - Patented Bike Holder/Bicycle Hanging System, Powder Coat Finish by Yvonne Gallegos
Terrible customer service
The package arrived and after drilling, preparing and assembling we got to the hydraulic arm stage and it was broken so the main part didn't work. I have contacted customer service several times. You never answered. I left messages with my contact details, they never called back. I wrote an email, they never emailed me back. I had a distinct feeling that they were trying to end the 30 day warranty. So my bike is still sitting in the corner of the apartment, my zero-gravity bike rack is broken, and I wasted $200. It wasn't a good experience for me at all. That's very bad because I really liked the concept.
- Weight
- Big and bulky
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