The customer service has been amazing! They have helped us with our questions, they are always super quick to respond when we need help or just wanna check in about something general (which happens all of time). I would say most people who used it were very satisfied but there was one person for whom everything went wrong - he had an issue getting his account set up right away so as soon not get frustrated by how long things took him/her before realizing this could be solved more quickly if someone else got involved first; once realized though everyone's experience improved tremendously because support staff really wants you happy & solving your problems ASAP!! Really recommend trying them out at least 1-2 months after signup date since some initial issues do come along w users initially which can take awhile until resolved properly -- especially regarding setting permissions correctly etc.; however overall great product from what i've experienced thus far.- generating leads via social media such google adwords ads / facebook posts using lucepthe abilityto track engagement levels through analytics. The customer support team is amazing to work with. They are always willing to help and are always very quick to respond. I have never had a problem with Lucep. I would highly recommend them to anyone looking for a lead capture solution. We were looking for a lead capture solution that would allow us to pull in leads from our website and automatically turn them into contacts. Lucep was able to do this. We also use Lucep to generate leads for our sales team.