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Costa Rica, San Josรฉ
1 Level
682 Review
48 Karma

Review on ๐Ÿต Cuisinart Stainless Steel Cordless Electric Kettle - CPK-17 PerfecTemp 1.7-Liter Silver by Stephen Schmidt

Revainrating 1 out of 5

Not satisfied with customer service Cuisinart

What I don't like is that after about 2 months the screws on the inside of the lid started to rust. Although Cuisinart will replace it under warranty, I have to pay for shipping both ways (you can ship it any way you want, but you have to send them $15 for return postage). Why should I pay $30 to replace a defective product? Currently I am no longer inclined to invest in this product. In my opinion, Cuisinart needs to support its product better. If it was 2 or 3 years old, fine, but it's not even 2 months old!

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