This review may seem unusual to you. This machine makes great espresso, is easy to program and inexpensive. However, my motor burned out, one motor was too weak to push water through the grinder and 2 frothers became stuck despite following their detailed maintenance instructions. Also, their customer service is terrible. Good luck communicating with them. But I keep getting them! I have chosen to treat these machines as semi-disposables. Each cost me around $140 and I expect them to last no more than 18-24 months. Of course I think it's worth it because I did it again yesterday. I think I'm on my 6th car now! One of the bad ones was even replaced after the usual 30 day grace period by Revain as a courtesy. Attempting to contact Klarstein support is in vain. But like I said, it's cheap, highly programmable, and makes great espresso!
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