The ability to keep track of everything we do as an organization is very helpful when it comes time to look back over our year end numbers or quarterly reports! It's not always easy keeping up w/ this software but if you use their support team they are super friendly & help out any way possible!! I wish there was more flexibility around reporting options (ie., being able to create custom fields) so that my managers could see things like "percentage completed" instead of just having those figures listed under each individual task item which can get confusing sometimes :) Also would love some sorta dashboard where people who aren't familiar withe programing aspects might be confused by what exactly shows up next month vs last months report - maybe something along these lines? We've been using elates version 1 since 2010 now, have had no problems thus far except occasional glitches heren'there during updates etc..
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