The support staff are very friendly and helpful. They have been able to help me with many of my marketing needs over the years! I highly recommend them for all your public relations needs. As an entrepreneur myself it is always difficult to find people that understand what you're going through. But they've helped make things easier by being so knowledgeable about their field. Their services do not include email blasts or social media management. If those were included then this would be even better. I'm currently using excellent publicity's SEO service which includes website optimization, link building, blog posting etc.