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Thailand, Bangkok
1 Level
714 Review
47 Karma

Review on Bigzzia by Brian Weese

Revainrating 3 out of 5

Bigzzia Online Store: Caution!

Unfortunately, my recent experience purchasing fitness equipment from Bigzzia's online shop was anything but positive. I expected to receive high-quality goods and first-rate customer service as someone who is new to the fitness industry, but this was not the case. The equipment I got was of bad quality and didn't work the way it was supposed to. When I attempted to contact their customer service for help, I discovered that their employees were dismissive and unhelpful. They didn't seem as interested in resolving my worries as they were in dismissing them. To make things worse, the product was poorly handled and shipped. The merchandise was delivered with numerous dings and scratches due to the flimsy packaging. It was obvious that no effort was made to ensure the merchandise was delivered safely. Overall, I had a very negative shopping experience with Bigzzia's website. Being new to the exercise industry, I had higher expectations for a business that professes to care about the wellbeing and health of its clients. I wouldn't advise making a purchase from their online store and would advise looking into alternative choices.

Pros
  • Support staff that knows their stuff and is nice to boot
Cons
  • Fewer ways to pay