My first impressions of this machine are generally good. However, the instruction manual is completely inadequate. I'll rate it 3 stars until I've resolved all my questions, then re-evaluate my attitude towards operating the machine. 1. There are no instructions for use for the milk frother/steamer. There are instructions for installing the tube and cleaning the system, but if you follow the instructions in the brochure and on the latte screen there is no mention of what to do. I get it now, but I didn't have to. This needs to be included in the manual, especially as there are no instructions on the touchscreen.2. There are virtually no instructions for using ground coffee. There are instructions on where the pre-grind hopper is, but nothing that tells you how to tell the machine to use the pre-grinds. I figured out what the button on the touchscreen was for, but then again, I shouldn't have had those basic questions and shouldn't have tried and failed with the machine. My first attempts tasted good. and I'm glad there are so many customizable drink options; This will be the next series of experiments. May 2021: I upgraded this car to 4 stars after learning how to achieve what I want. My only concern is that the milk isn't heating up as expected, even after changing various drink settings. However, after making the drink, I pop it in the microwave for about 1 minute and it's delicious. I don't know why the milk temperature is off, but as I prefer this machine to heat and froth milk in the machine rather than using a stick I'm generally happy.
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