I like that it is able to send alerts directly from my phone or computer when needed without having an app installed for each location we are monitoring in different states! It's easy enough anyone can use with no training required at all.
There really isn't anything bad about this product overall; however if you have any suggestions please let me know so i may be of assistance. We monitor multiple facilities throughout our state including schools/colleges as well as hospitals which makes getting notifications out extremely simple since its built right into their software system instead of needing another separate piece.