It is easy to use, works well with our security products; it's been an excellent fit for us from day one! The support team has really gone above-and beyond in helping solve problems we've had since launch as they also integrate into their product regularly so that makes life easier too (we're looking at you auto deploy!). There are still some areas where I'd like there be more options available but this isn't something of great concern - just minor nitpicks about how polished things could look or feel here & there sometimes but not enough issues overall worth mentioning if anything.- Our customers can now create rules easily which allows them better control over what happens when certain conditions arise during audits/compliance checks etc., This gives me peace knowing my users have complete confidence in these decisions being made by QI's staff rather than having someone else second guess whether those actions should happen.- We were always missing key pieces of data regarding compliance reporting.