I ordered this product because it's like a microchip and you can set up your account online so anyone can scan the QR code on the device if the pet goes missing. to get your name, address and phone number so you can meet up with your furry friend again. The only issue I had was that nowhere in the literature did it say how to turn the device on or off, I had to write to the company at support@wagbrands.com to get this information. I love letting my German shepherd out at night so I can turn him on and see where he is in the yard. it could easily be returned.
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