Review on 🥤 Stainless Steel YETI Rambler 20 oz Tumbler: Vacuum Insulated, MagSlider Lid Included by Tyler Blake

I have several YETI products and this is the first problem I have had with one of their products. Water has seeped in where the bottom meets the rest of the mug. I pulled the base and it came loose in my hands and water got in, probably from the dishwasher. The base is not attached, it has been sealed. I called Yeti yesterday, waited on the line for over an hour and then they told me this is not unusual and I need to fill out their warranty claim online. I did exactly that and included the same photos you see here. Here's the answer: Hi Ron! Thank you for contacting YETI. We are sorry to hear about your experiences. Based on the information you have provided, your lens appears to have been fitted using a third party fitting process that is not directly covered by our warranty. However, we recommend that you contact the original seller for specific warranty information. at the bottom of our website in the "Store Finder" section. Thank you for contacting us. We will of course forward this information to our trademark protection team. Attitude. Her reaction was strange. I'm posting this because I bought it from Revain and I don't seem to have had any luck because I didn't buy it from Yeti.com or an authorized seller.