Can't complain though. However, I've only been using this BD recorder for a few days. Can't rate tech support as I don't need it. The drive is a bit noisy at times and the included USB cable is too short, but I was able to just about install it in a spot where the cable was long enough. UPDATE 05/02/2020: Now I CAN complain. I've made more DVD+R DL COASTERS than really good discs. It's totally counterintuitive, but right now I'm probably averaging 1 in 3 good burns. This ONLY applies to DVD+R DL discs and they are not expensive discs but I haven't had any problems with the same discs with previous burners (but to be honest I haven't used them that much and DVD-R DLs are 9 years old now, but do blank DVD-R DLs have an expiration date?). So I gave 3 stars but I will make a reservation that you may not have any luck with these discs.
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