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Bahamas, Nassau
1 Level
715 Review
37 Karma

Review on StoutMax by Chad Baio

Revainrating 2 out of 5

Dissatisfied with the Limited Inventory and Poor Customer Service at StoutMax

Recently, I had a bad encounter with StoutMax. The quantity of patio, lawn, and garden supplies they carry is impressive, but the quality leaves much to be desired. In addition, I found their customer care to be unresponsive and insensitive when I called for help. I also disliked how tough it was to return anything that didn't work out because of their severe return policy. In sum, my time at StoutMax was less than satisfying. Their prices may be low, but I have a hard time recommending them because of the low quality of their products and the unimpressive quality of their customer support. I wouldn't recommend that website as a trustworthy source for patio and garden supplies.

Pros
  • Uncomplicated return policy.
Cons
  • There are no brick-and-mortar stores where customers can browse in person.