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James Vachon photo
Spain
1 Level
757 Review
45 Karma

Review on SWOMOG by James Vachon

Revainrating 2 out of 5

A Poor Online Shopping Experience with SWOMOG

As someone who frequently purchases fashion items online, I recently made the decision to give SWOMOG a try because of their assurance that the apparel, shoes, and jewelry they sell are of the highest caliber. My interaction with the shop, however, was hardly positive. First of all, I found the website to be clumsy and challenging to use. Finding what I was searching for was challenging, and the search feature wasn't very useful. Additionally, the product images were poor quality and frequently misrepresented the actual object. Even worse, the products I got were of disappointing quality. The clothes I purchased were uncomfortable and shoddyly made with cheap materials. Even though they were the right measurement, the shoes I bought didn't fit well and gave my feet blisters. The customer support provided by SWOMOG also let me down. I contacted them to voice my concerns and ask for a refund, but received unhelpful and dismissive answers in return. They obviously didn't value my company or care whether I was a happy customer. SWOMOG performs poorly in terms of product quality, website usability, and customer service when compared to other online fashion stores. I would not advise doing your shopping with them, and I would advise looking into alternative alternatives.

Pros
  • Their goods are made with premium components.
Cons
  • Low-quality merchandise photography.