There are many features that make it easy to manage your business from anywhere at anytime, but what I like best is how well integrated all my communication devices can be with each other! It's not always intuitive or user friendly when you're just getting started; however once everything has been set up correctly its very powerful indeed!! If there was one thing i would change about this product - perhaps add more options/features? The ease of use allows me as an everyday employee who works remotely most days out here in California time zones without having someone else running things makes life so much easier during these times where we have no choice than to work remotely due weather situations etc..