Car scanner is great with fast and efficient customer service. As a mechanic with over 30 years of experience, I always need a professional scanner for cars, pickups, trailers, trucks. This boot scanner works very well on Honda Civic, Ford Explorer, MB. But when I connected it to the very first truck, there seemed to be a problem. Fortunately, technical support provides adequate after-sales service to solve the problem in time. Meanwhile reminded me that there is an extra charge for this on the detail page. I went back to read the page again. OK, I checked it out. I then paid for a software card to activate it and received the correct non-16 pin connector. Well, everything is back to normal.
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