Review on Lighting AFX CSV3232NT Contemporary Diffuser by Lynn Johnson

It was nice to find a ceiling light in this shape. Seems solid so far and I like that it's Energy Star certified. My only issue is that I didn't get all 4 thumbscrews to attach the outer bracket. For some reason I only have 2. It took American Fluorescent a total of 5 WEEKS to get me the RIGHT screws. The first time they sent me the bolts it took 2 weeks to arrive (even though I live in Oregon and the package came from Illinois) and it was way too short - how ridiculously short. I had to call the seller again to get the manufacturer to send me the correct product and they (the king of tools) apologized. I called American Flourescent to make sure they took care of it properly and all they could say in their email was "Looking for the thumbscrews that hold the trim ring?". It's literal. Wow. No apologies and having confirmed that yes, that's what I'm looking for - no reply to confirm the parts have been sent. Nothing. I received the correct product a week after sending this email. I will never buy an American Fluorescent product again due to their poor horrible service but I will buy from the Tool King dealer as they did their job to try and solve my problem.