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Nate Eich photo
Australia, Canberra
1 Level
705 Review
41 Karma

Review on ๐Ÿ–จ๏ธ GREENBOX Remanufactured 63 Black Ink Cartridge Replacement for HP 63 63 - Compatible with HP OfficeJet 3830, 5255, 5258; Envy 4520, 4512, 4513, 4516; DeskJet 1112, 1110, 3630, 3632, 3634, 2132 Printer (2 Black) by Nate Eich

Revainrating 1 out of 5

Anything happens: Printers and supplies

I've been using these cartridges for a long time with no problems. I recently received a defective cartridge. Unfortunately, it was outside the return period when I set about installing the cartridge. I contacted GREENBOX and they were exceptionally helpful. They have provided some instructions to fix the problem. When these measures did not help, they returned the money. Grace from customer service was very friendly and easy to work with. Although rare, defects do occur. So life is. The way GREENBOX support took the steps to resolve the issue was exceptional. I will definitely buy from them again because they deliver a good product and I know they have my back if one of those rare issues arises.

Pros
  • Great for me
Cons
  • Something else