We have been using the HotCall Box for several years and can't do without it anymore! Of course, some improvements could be made (the ringer is LOUD, no volume control and only the phone connected to the set-top box can answer, so if you're in another room RUN), but overall the product has served us well . Only occasionally do I disconnect from the network even after hanging up after answering the call within the allotted 10 seconds. I think the problem has more to do with the telemarketer on the other line NOT disconnecting immediately than with the HotCall box not reconnecting to my internet connection. We keep telling people about the box after getting a busy signal while they're online. It's definitely worth the money we paid for it and cost us a lot less than the 2nd "dedicated internet phone line" in a month!
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