I liked that it was easy to use, but also very customizable so we could make changes as needed! It's not always intuitive (to me) - sometimes you have no idea what they're talking about when explaining their options or how things work together; however this can be easily fixed with some clarification from support staff if necessary/possible though our account manager who helps us set up accounts in general has been extremely helpful throughout all of my dealings here at MSAuditor thus far!! The best part? We were able get results within minutes after uploading data into each individual website compared before using other tools which had taken hours upon HOURS just getting them setup properly etc..