There were some minor issues with the wood finish. Emailed the company and received a reply in less than 10 minutes that a replacement part had been dispatched. Completely delighted with the customer service. Speaking of toilet paper holders. it looks cool Easy to assemble and install. The phone or tablet slot is a bit wider than I expected, but it's easy to adjust to get the right viewing angle. I highly recommend this product but more importantly I highly recommend this company. They stand behind their product and do so with outstanding customer service. I will look for other products they offer and will order without hesitation.
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