The lock is easy to install. Unlocked with a key or by pulling the levers next to the seat/door. When we bought it he said it would be keyless too (like the one we're replacing). However, there are no instructions on how to enable/re-enable keyless entry. Is there a phone number to call customer service that should be Toyota related? No one answered and the automated system went in circles. So if you can do without customer service or keyless entry, this is a great alternative. It works out. It's easy to install for the most part. It's pretty inexpensive. For that 4 stars. We only wish there was customer service and keyless entry as we were told. Not bad for the price. As you can tell from this review, this is a love-hate relationship with a latch. Haha
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