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Mason Gordon photo
China, Beijing
1 Level
706 Review
43 Karma

Review on Haola by Mason Gordon

Revainrating 1 out of 5

Haola: Terrible customer service and Subpar Products

I recently bought some clothing, shoes, and jewelry from Haola, and I have to admit that I was really dissatisfied with the whole transaction. The products I received did not resemble the internet images at all. The stitching was crooked, and the fabric felt cheap and scratchy. The sneakers lacked any form of padding and were also incredibly unpleasant to wear. Some of the jewelry arrived broken and was of poor quality. Even worse, the return process was made incredibly challenging by the incompetent customer support. They harassed me and made me go through a lot of hoops to get a refund. I anticipated more from a business that specializes in online sales as a novice in this industry. Overall, I wouldn't advise anyone looking for high-quality apparel, shoes, or jewelry to shop at Haola. If you're a beginner like I was, avoid this firm and look for a more dependable supplier for your fashion requirements.

Pros
  • fashion-forward attire
Cons
  • Inaccurate sizing