Based on my observations, this water cooler & filter is a disaster. The temperature fluctuates uncontrollably, making it useless for brewing tea or coffee. The filter takes ages to work and the water tastes stale. The customer service is nonexistent, making it challenging to get assistance when required. The only pro of this product is that it has a sleek design. The cons are that it is inefficient, lacking in features, and unfit for Home and Kitchen usage. Save your money and invest in a better product.
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