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Austria, Vienna
1 Level
695 Review
51 Karma

Review on RETTACY by Ryan Cornelison

Revainrating 2 out of 5

The Customer Service Offered by RETTACY Is Not Up to Par With That of Rival Companies

Despite the fact that RETTACY may sell high-quality items, I was dissatisfied with the quality of customer service I experienced from them during my interactions with the company. In spite of the fact that they state that they are dedicated to providing exceptional customer service, I found their employees to be unresponsive and unhelpful. When I contacted out to the company with questions and issues regarding my purchase, I received responses that were both delayed and unsatisfactory. It was very evident that their team did not pay the same amount of attention to and care for their clients as their rivals do. The lack of attention to detail and lack of follow-up is what differentiates RETTACY from their other competitors in the industry. They do not take the time to understand the requirements and preferences of their consumers, nor do they offer any additional help or resources after a transaction has been completed, which is in contrast to the practices of other businesses operating in the same sector. In all, I felt let down by my experience with RETTACY, and I would not suggest the company to those who are searching for high-quality goods and great levels of customer service.

Pros
  • a user-friendly website for simple buying.
Cons
  • Quality of the product is inconsistent.