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United Kingdom, Belfast
1 Level
681 Review
41 Karma

Review on πŸ”οΈ Optimized for SEO: Thorlos KX Cushioned Hiking Socks by Brent Mosley

Revainrating 1 out of 5

Not what it used to be

I have worn Thorlo for many years now. Hiking, walking and every day. The fabric has become thinner over time and the workmanship has declined. This latest pair has less loft in the pillow than 10 year old socks in the drawer. In addition, one pair had a clear weaving error (missing cross threads). Wrote a polite email to Torlos 3 weeks ago to warn them. Didn't even answer. Now we are looking for an alternative. To the genius MBA who leads Thorlo's marketing: How to lose a longtime customer: cut corners and then ignore them.

Pros
  • Decent performance
Cons
  • Repair