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1 Level
785 Review
97 Karma

Review on SnapEngage by Juan Moncrief

Revainrating 4 out of 5

Great experience working with SnapEngage- Highly recommended

I like that you can easily create custom surveys for your customers using this tool! It's also easy enough where people who are not very tech savvy could use it too (although there may be some learning curve).

img 1 attached to SnapEngage review by Juan Moncrief

The only thing about snapengate i dislike would have been if they had more customization options in terms of survey design / layout etc which was missing from their product at launch time but now has improved quite alot since then!! Overall good service so far - great support team as well! Very happy client here!! We used them mainly because our previous vendor didn't provide us much flexibility when creating customized questionnaires or reports/surveys & were always stuck doing manual data entry into spreadsheets instead :(.

Pros
  • Can make quizzes to find out customer knowledge levels, opinions..etc.which is really useful information during market research projects with clients;Survey results available instantly after completion through excel export function without any needfor technical expertise ;Can add multiple choice questions quickly within short turnaround times
Cons
  • Doesn’t allow users access