I like that this software is easy to learn and can be used by anyone without any experience in IT or web development. The customer support team also helps me with my questions whenever needed! It's not perfect yet but they are working hard at making improvements every day. If there was one thing i would change about this product its how some features work together as sometimes when clicking something it does nothing so other times if you click right away after another button then it works perfectly fine. This program has helped us organize our projects better than ever before. We're able to see what tasks need done next and who needs help more often now because we have everything organized here.