The best thing about harris was it's ease of use in addition to its benefits for our employees' health care needs! We were able to do so much with this software compared other options out there (such as athena).
I would say if you are looking into an easy way to keep track or organize your healthcare information then give them some thought!! It has helped us tremendously when making appointments/doctor visits etc., especially since they have been great helping me find my doctor through all kinds of different things like insurance plans which can be confusing sometimes but not now because everything seems organized nicely here.