The best thing about mountainsides is its ease of use, it's very easy for new users as well those who have been using other systems in their practice/hospital etc., they are all familiarized at once which makes things easier than before when we had old fashioned paper charts! There isn't really anything I dislike but maybe more options would've helped me out even if there was no way around this one? So far everything has worked great so nothing specific comes up yet either good or bad; just what you'd expect from any software like these days - smooth transition into electronic format without much hassle!!