They replaced my original 200,000 mile shock absorbers which by the way still soaked up road problems pretty well. The problem, however, was nose-dip and swaying under braking and turning. These dampers helped a lot in that area and made the ride a little smoother. I like the best protective material. They were pretty easy to install after watching a few YouTube videos. UPDATE: After a bit of off-roading in Colorado, I noticed that the right front shock was making noise. The sound was the thud of a disconnected shock absorber. After checking, it turned out that the upper lock nut had loosened and the shock could fall out of the upper arm. Luckily for me, the suspension and shocks were unaffected. I contacted Bilstein US and asked for an order form so I could order replacement parts. The younger A. from Bilstein got in touch and asked for a copy of the purchase receipt. After a few more emails, Junior confirmed that a new set of gear had been delivered free of charge! What great customer service. I would say I am now a lifetime Bilstein customer. Thanks to Junior and Bilstein for great shocks and customer support.
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