case arrived with cracks. I've made numerous attempts to "customer service" (if you want to call it that), i. H. Email and online chat, to no avail. All attempts to contact this company have been ignored, so their "easy returns/refunds" policy means nothing! This company does not have a phone number. So if you want to spend good money on broken s#%! and zero customer service to worry about. It wouldn't be so bad if it was for me, but it was for my little boy, an aspiring herpetologist who bought it with his hard-earned money. theft in children; pity reptiso.
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