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Portugal
1 Level
706 Review
43 Karma

Review on VLUSSO by Michael Liguori

Revainrating 1 out of 5

Dissatisfied with Both the Product Quality and Customer Service Offered by VLUSSO

I was really dissatisfied with the product that I purchased from the VLUSSO online store not too long ago for a birthday party that I was throwing. In spite of the fact that they asserted to have a broad selection of toys, games, and party supplies, the real selection was fairly restricted, and a significant number of the items were unavailable for purchase. In addition to that, the quality of the product did not meet expectations. The toys I bought were flimsy, and the party treats I bought were really inexpensive and poorly built. When I tried to get assistance from customer service, I was confronted with people who were useless and a lack of responsiveness. To make matters even worse, the shipment was excruciatingly sluggish, and the delivery of my item was significantly later than I had anticipated. I had to frantically search for other options for the celebration, which was an extremely stressful and aggravating experience for me. In general, I do not consider VLUSSO to be a trustworthy source for toys, games, or party supplies. I would not recommend shopping there. Dealing with them is frustrating due to the small choices they offer, the low quality of the products they sell, and the absence of any customer care. If you want to avoid the trouble, you should purchase somewhere else for your party supplies.

Pros
  • superior games and toys
Cons
  • Worries me