Friendly and appreciative shout out to Jespen who gave good tech support today (and to Jeremy who helped get things back to working many, many times earlier). I raised the overall score from 3 to 4 because she (and before her, Jeremy) were helpful in getting the equipment back to working. (The original 3 stars was due to it taking a couple of man weeks and 3-4 calendar weeks to get it up and running.) Overall, the software can work well but is not well documented (read that "it’s an abbreviated pamphlet instead of a manual”). THE PRICE IS GREAT. I think 4 cameras and base unit were under $200 including tax, which helps you forgive the missing documentation and intermittently working hardware. While I have the cameras working now (after a loooong process of adding signal extender and trying lots of fixes and resetting endless settings), two of the cameras still periodically turn themselves off (though they do reset themselves later). I was told today that it may be defective power supplies and that I could try some power supplies with more amperage (2Amps instead of the 1Amp units that come with the 12vDC cameras) so I just ordered 2 two-Amp supplies from Walmart. To Firstrend's credit they offered to replace the defective power supplies if I'd first rob some of the power supplies from the good cameras and test them all first but I actually use these for security and just can't afford any more down time so I'll just buy them from Walmart. In summary, if you're a good engineer and/or have lots of time to pursue this as a hobby, the price is excellent. And the tech support is the saving grace of the product. Though it's hard to understand the accents, the tech support people are very friendly and helpful and actually do call you back after 8pm CST at night (time zone differences w/China). The picture from the cameras is pretty good too.
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