The user interface of this software has been very easy for me as I am new in using it (a beginner). It was so simple even my friends who are experts were able use all its features without any problems at their end with just some training or guide line by our team member which they got within few minutes after joining us here @Socialplanning-team! There isn't anything much i dislike about them other than maybe there should be more tutorials/guides available online regarding how exactly you can make your own reports etc but thats not really an issue since we have people dedicatedly working behind those tabs 24*7.* So no complaints whatsoever apart form being such great support staffs!! You will get everything what u need right away once registered. Try out if free version suits ur needs first before going ahead otherwise u may regret later when stuck up while doing something important like posting updates via twitter during office hours :D.