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Ukraine, Kiev
1 Level
713 Review
33 Karma

Review on GranVela by James Hess

Revainrating 2 out of 5

GranVela: Exercise Extreme Caution When Driving

GranVela is not the store for electronics, computers, and accessories that I would recommend to anyone who considers themselves to be an expert in online purchasing. They may have a large assortment of products, but they have terrible customer service and questionable business practices, which makes purchasing from them a risky proposition. Not only have I been subjected to lengthy wait periods and support staff that has been unhelpful, but many other customers have reported receiving products that are broken or defective, receiving the wrong order, or receiving no delivery at all. The fact that GranVela does not accept responsibility for its actions and is reluctant to put things right is merely salt in an already open wound. Be advised that even though their prices might look appealing, you won't get what you pay for in this case. Cheap products with minimal to no quality control, sold by a business whose primary concern is maximizing profits rather than ensuring that customers are happy with their purchases. GranVela is not the online store for you if you are searching for one that is dependable and trustworthy. This is a high-risk choice that you should not waste your time or money on. If you're looking for a superior online shopping experience, look elsewhere.

Pros
  • Superior assistance for clients
Cons
  • There have been some complaints of faulty or damaged goods.