In comparison to other gourmet food stores, I found igourmet to have a smaller selection of high-end foodstuffs and specialty foods. It appeared like a lot of the products were duplicates of what I could get at my regular supermarket, and the truly special ones were either unavailable or priced out of my price range. In addition, I had trouble understanding and using the website. I had a hard time locating the goods I needed because the search feature frequently provided me with unhelpful results. The customer support representatives I spoke with were uninformative and didn't appear to care about helping me. In general, igourmet did not meet my expectations. The online shop has some appealing features, such as an assortment of specialty cheeses and cured meats, but it ultimately falls short due to its limited product selection and lackluster customer support.