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Malaysia, Kuala Lumpur
1 Level
748 Review
52 Karma

Review on BURGAN by Committed Schmidt

Revainrating 2 out of 5

Dissatisfied with the Quality of BURGAN's Outdoor Equipment

I am still relatively new to the realm of outdoor activities, so it was with great pleasure that I came across BURGAN's online store. However, the results of my experience with their merchandise were less than satisfactory. Although I had no trouble navigating the website, I was disappointed to find that the range of products was quite restricted and catered to a particular demographic of customers. As someone who is just getting started, I had hoped there would be more choices that were tailored toward beginners. In addition, I thought the prices were rather steep considering the caliber of the products that were offered. The hiking boots that I bought began to break apart after just a few uses, and the activewear that I bought did not hold up well while I was using it during my workouts. I attempted to get assistance from customer support, but the responses I received were unhelpful, and I felt as though they didn't care about the problems I was having. The reality that BURGAN did not appear to care about whether or not I was satisfied as a customer was disappointing to me. When taken as a whole, BURGAN may be an excellent choice for seasoned explorers; however, I would advise inexperienced travelers like myself to seek elsewhere for reasonably priced, high-quality equipment that will assist us in getting started on our various outdoor journeys.

Pros
  • Numerous Options
Cons
  • Expensive costs