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Bangladesh, Dhaka
1 Level
702 Review
32 Karma

Review on Sevfan by Isaac Morales

Revainrating 2 out of 5

Poor Customer Service Disqualifies Sevfan

Although Sevfan offers a wide variety of creative materials, their support for customers falls short of requirements. As a reviewer, I found the employees to be uninformative and unreceptive to my questions. In addition, the website's product descriptions and prices are unclear. Sevfan's intention to encourage innovation is admirable, but their implementation leaves much to be desired. The workshops and events are not worth attending because they are poorly managed and provide only superficial information. Sevfan's pricing is higher than that of competing online art retailers, and the quality of some of their goods is lower. Although Sevfan shows promise, it currently lacks the infrastructure, expertise, and stock to contend successfully with other well-established online art retailers. Overall, Sevfan fails to deliver on its pledge to allow its customers full creative expression. Reviewing Sevfan has been difficult because of my disappointment in their service and merchandise.

Pros
  • Excellent customer support.
Cons
  • Some of the merchandise have a poor quality.