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1 Level
793 Review
54 Karma

Review on Global HR Research by Richard Cunningham

Revainrating 4 out of 5

Overall, an okay product - needs better customer service

I like that you can customize your report by selecting different criteria depending upon what you are looking at in regards to performance. It is difficult to use if you have never used it before. The support staff has only been helpful when they were told exactly what information was needed from them. You can't get any help without being very specific about what you need or else you may be ignored or given bad advice. This software works great for some companies but not others because of their lack of training with this program. We would recommend using another system until there is more experience with this one. We were solving problems related to employee retention and how people leave after working here.

img 1 attached to Global HR Research review by Richard Cunningham



Pros
  • Easy way t o filter out certain employees we want removed form our database so as soon an person leaves, i know who needs replaced immediately! Also easy accessability via computer no internet connection necessary!! Very user friendly!!!
Cons
  • Not always intuitive
  • Does take time/energy trying new things each day