This is the second product I have purchased. As in many households, our ISP's router/WAP is installed in the bedroom closet on one side of the house. Halfway through the house, the WiFi signal begins to drop. Another dozen meters and the signal was almost gone. I installed one of these to extend my WiFi network to my home office and it worked great. Installed a second one to extend the Wi-Fi network to the back of the house. Some caveats: I advise you to use the Netgear Setup Assistant to set up the device by connecting to the device wirelessly and then connecting to an existing network step-by-step. . NETGEAR directs you to the Nighthawk app, which you download to your phone and then proceed with setup. I prefer to connect directly to a network device when setting it up. And one BIG caveat: if the device says a firmware update is available, ignore it. I originally bought my first EAX20 directly from Netgear. I've gone through the setup and everything is fine. At the end of the installation a firmware update was announced and I accepted. What should have happened was a device update, reboot and all is well. So it happened that the device updated, restarted and never woke up again. It's stuck in a boot loop. Factory reset did not help. More than 6 hours in 2 days on a Netgear enabled phone, going through the advanced "baseline reset procedure" didn't work. I was finally able to send it back to Netgear for a refund. Bought one from Revain, set it up with IGNORED to update the firmware and it worked fine. It was the "first" I bought. On the second, the firmware differed from the factory one, because. No firmware update was announced during the installation process. How ironic that a firmware update from a manufacturer blocks your own device. This is a GREAT WiFi extender. There's no fan, so it's dead quiet and doesn't even heat up. It works GREAT. Just don't update the thing.
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