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Ukraine, Kiev
1 Level
729 Review
43 Karma

Review on High-Quality AUTOMUTO Struts for Ford F-150, Expedition, and F-250 - Front Shocks Absorbers Kit - 1997-2004 Models - 2pcs Set by Kurt Bravo

Revainrating 2 out of 5

Defective product - VERY poor customer service

The shocks I bought do not match my mounts. Customer Service has requested a VIN to search for shock absorbers! A VIN was provided and then I was asked to take photos of shock absorbers which I was unable to fit. I had to reinstall my old shocks and argue with support about it. I incurred the additional expense [$100] to get the shocks matched: removing my old shocks and installing faulty Chinese shocks plus 40 miles driving and shop fees. Beware of this seller and the origin of his products. BUY AMERICAN! American intellectual property was copied, but the country of manufacture could not even perfectly copy the shock absorbers to fit my FORD F-150.

Pros
  • Regular price
Cons
  • Upgradeable