This software is absolutely essential for any researcher working with interviews as I am doing now! It's easy enough that even non geeks can use it so there isn't an issue of expertise required or anything like this anymore (at least not when we are using this particular program). There seems however be some issues where you have multiple versions open at once but they haven’t been able fixed yet because other programs work differently which makes me think its just how things should run rather than something wrong? However if you do find yourself having too many windows opened then try closing everything down before opening up more again until your version gets back into line - simple really!! The only problem i've had thus far was finding out what happened exactly after each interview session ended by looking through my notes/transcripts etc.. Having used both word & excel "notes” were very good The best thing about Quirkos is that it's free. I like how easy it is to use. It has a lot of features and allows you to create your own tags. I also like that you can add multiple people to tag at once. Sometimes it gets slow when there are a lot of tags or people. You have to wait for it to load up before you can do anything. I would recommend this product to anyone who wants something simple but powerful. I'm using Quirkos to organize my notes from interviews with patients.